Blog · Running the business
There's no magic number where a spreadsheet stops working, but there's a real pattern to when it happens: not when you're busy, but when you're busy and juggling more than about ten live quotes at once. At two or three quotes out, you remember all of them. Past around a dozen, you don't. That's the actual moment the spreadsheet stops being a pricing tool and starts being a place things go to be forgotten.
It's rarely the maths. Spreadsheet formulas are usually fine. What breaks is everything around the number: which version of the sheet is the one you actually sent the client, whether someone else on the team overwrote a formula while quoting a different job, and (the big one) whether a quote from two weeks ago ever got followed up. A spreadsheet has no idea a row has gone quiet. You have to remember that yourself, for every job, every week, on top of actually doing the work.
The real cost isn't the time spent building the spreadsheet quote. It's the quotes that quietly die because nobody followed up. A client who was ready to say yes but never heard back isn't a lost sale because your price was wrong; it's a lost sale because the follow-up lived in someone's memory instead of anywhere reliable.
For the full, honest comparison, including exactly where a spreadsheet is still the right call, see Scopeflow vs a spreadsheet.
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Where a spreadsheet is fine, and where it isn't.
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