Privacy Policy

Effective 18 June 2026

1. Who we are

Scopeflow is a quoting and workflow platform for trade businesses, operated by Edward Phillip King, ABN 32 167 543 652, of 18 Dunnes Ave, Hope Island QLD 4212. The operator is a sole trader, not a company. When we say "we", "us", or "Scopeflow", we mean that operator. Scopeflow is one of our products, alongside ScopeFound, and each has its own privacy policy for its own site.

2. What we collect

We collect only what is needed to run the service:

Account data. Name, email address, business name, ABN, phone number.
Quote data. Client details, measurements, pricing, scope notes, and generated proposals you create inside Scopeflow.
Billing data. Payment card brand and last four digits, subscription status. Full card details are held by Stripe and never touch our servers.
Usage data. Page views, feature usage, and error logs to improve reliability.

3. How we use it

Deliver the quoting, export, and email features you use.
Process billing through Stripe.
Send transactional emails (access links, quote delivery).
Improve the product and fix issues.

We do not sell your data. We do not use your quote data for advertising.

4. Third-party services

Scopeflow uses the following processors:

Supabase. Database and authentication hosting.
Stripe. Payment processing.
Vercel. Application hosting.
Resend. Transactional email delivery.

5. Data retention

Your account and quote data is retained for the life of your account. If you cancel, we retain data for 90 days to support account recovery, then delete it. You may request earlier deletion by emailing us.

6. Your rights

You can request a copy of your data, correction, or deletion at any time by contacting admin@scopeflow.com.au.

7. Security

We use HTTPS, signed session cookies, and role-based access. Passwords are never stored in plain text. Payment data is handled entirely by Stripe.

8. Cookies and analytics

Scopeflow uses a single essential session cookie for authentication. We also use Google Analytics (GA4) to understand how visitors use scopeflow.com.au, and, on pages funded by paid advertising, the Meta Pixel and Google Ads conversion tracking to measure whether an ad led to a real signup, trial, or subscription. This is standard practice for any business running paid ads. These set third-party cookies or similar identifiers from Google and Meta. We only send them the fact that a conversion event happened (e.g. "a trial started") and standard browser/device information. Never your name, email, or anything from inside your account. You can block these using your browser's cookie or tracking-protection settings; the product itself works the same either way, since this is measurement only.

9. Changes

We may update this policy as the service evolves. Material changes will be communicated via email or in-app notification.

10. Contact

For privacy questions, email admin@scopeflow.com.au.